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If you require a home visit for any reason please call us to arrange an appropriate time. If you have an emergency which occurs out of normal opening hours, our answermachine will direct you to one of the vets on call or the emergency clinic at Elizabeth Street, London, SW1.
Appointments are booked at fifteen minute intervals (thirty minutes where necessary). If your pet requires an operation, you will need to book in between 9.00 and 10.45 when we will advise you when to call to check upon progress. In routine cases it will be possible usually to pick up your pet from the early afternoon onwards. Our opening hours are as follows:
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Monday, Wednesday, Thursday
and Friday Consultations by appointment
only: 9.00 - 18.30 |
Tuesday Consultations by appointment only: 09.00 - 10.45 16.00 - 19.30 Food and other purchases:
9.00 - 19.30 |
Saturday
Consultations by appointment only: 10.00 -13.00 Food and other purchases:
10.30 - 13.00 |
Sunday
14.00 - 16.00 |
Please endeavour to be punctual. If you are transporting your pet by car, please bear in mind that traffic can be very heavy in the area, especially in the evening, and that parking nearby is provided on pay and display meters. We would appreciate a telephone call if you are running late so that we can advise you whether the vet will be able to accommodate you or if you are unable to attend the original appointment.
There may be occassions where we will require you to wait beyond your appointed time, for instance if we are required to treat an emergency admission.
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